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Saturday, June 18, 2011

Online interpreter could help with deaf patients

June 2nd, The Press Assocation

Nurses who are required to communicate with people who are deaf have been urged by a charity to consider using an online interpreter.
Satisfaction levels among deaf people over the healthcare they receive are lower than those experienced by hearing people, the 2011 GP Patient Survey revealed when it was published earlier this year.
Steve Powell, Chief Executive of healthcare charity SignHealth, said: “We have developed an online interpreting service called ‘SignTranslate’, which is accessed via a live webcam link to qualified British Sign Language (BSL) interpreters, and are hoping more health professionals will look at using the service.
“We developed SignTranslate to give online access to fully qualified interpreters at short notice. It provides instant help for healthcare staff who want to communicate with a deaf person.
“Using a webcam the patient and interpreter can see each other and sign the conversation with the doctor or medical professional.”
For the complete article, click here

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